We understand our reputation is built on providing the best services we can and developing solid relationships with our customers.

Our No.1 priority is therefore to always make every transaction an enjoyable one and retain you as regular customers. If an issue should arise we simply ask all our customers to get in touch in the first instance, as we aim to resolve any issues quickly and amicably.

However, we are proud of the standards we set our selves and this can be backed up by some very welcome testimonials :-

" This tiara was beautiful and i went on to order a second tiara from then which was equally as beautiful, and more suited to my hair type, as the comb would be more perfect for some one with long hair. When i rang hair accessories direct they were very helpful and helped me to find the perfect tiara and it goes with my wedding dress like a dream, I'm really excited now. thank you so much! "

"The pearl and crystal head band I ordered is gorgeous and sparkling!!! Fast delivery, item well packaged, nice little stars in the wrapping... I was even offered a 10% discount on my next order! I'm a very very happy customer! I definitely recommend this seller! "

"Large pink crystal floral and diamante encrusted crocodile clip accessory is an absolutely gorgeous piece. loved the packaging added a lovely little touch. Thank you so much have and will return to buy more stuff from this unique seller. Thank you very much :) an extremely happy customer."

"I would have no problem using this seller again. My diamante hair piece arrived to Ireland within three days and I was very pleased with it. It looks exactly as it does on the picture. Very good value for money. "

"The comb i ordered was lost by royal mail and was really cross as i wanted it for a wedding when i contacted hair accessories they rang to say how really sorry they were and offered a refund straight away i never got the lovely hair clip but can not fault the customer care. "

We know we can't get it right every single time, but do try, but if we don't please simply get in touch and we will do all we can to resolve any issues, info@escapeaccessories.co.uk.